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We are registering fully qualified, experienced psychotherapists, counsellors and psychologists who wish to offer their skills and expertise to support our frontline workers*.

If you can spare even one hour a week, please get in touch.

*hospital staff, emergency response teams, ambulance support staff, social care & care home workers, teaching staff, agency & bank staff.

Do you work in the NHS or as a frontline worker? Request support now

We are passionate supporters of the NHS and frontline workers who are working in unprecedented times right now. They may benefit greatly from your emotional support and your professional skills. Many are having to experience things that they are not prepared for. Help minimise their suffering and maximise their capacity to support others.

Claire Hams MBACP | Psychodynamic Counsellor

“Registering with Frontline19 was a streamlined process and I felt very supported by the team. My first client was matched to me based on my experience. Having worked for twelve years for the NHS, it’s a privilege to be able to offer therapeutic support to an NHS frontline nurse and give something back at this time of great need.”

You could help by offering:

  • Counselling/Therapy
  • Supervision for our amazing volunteers

Counsellors, Psychologists & Psychotherapists

Thank you for offering your services.

Please proceed to the registration form if you have the following:

  • A recognised qualification as a counsellor, psychologist or psychotherapist
  • Capacity for clients to process painful, challenging or traumatic experiences
  • Ability to offer between 1-5 sessions per week
  • Some flexibility around session times as many people will be working shifts
  • Own public liability insurance
  • Access to professional supervision (we may be able to offer supervision from other qualified volunteers. Please do ask if you require this)
  • Membership of a recognised association or body, namely HCPC, BACP, UKCP, BABCP or similar*
  • Capability to work via Zoom, Skype, FaceTime or Phone
  • Willingness to offer pro-bono sessions for the duration of the therapeutic relationship**

You understand that any agreement is between you and the client, as in any therapeutic relationship, and Frontline19.com is a matching service.

*If you are a member of an accreditation body that’s not listed, please do apply or contact us via contact@frontline19.com

**We offer between 8-12 sessions and consider this short term work


What will happen next?

Your registration will go to a supervisor for approval, and then if you meet our requirements you’ll receive a notification to say you are live on our system.  When the need arises, you will receive a text and/or an email offering you a match with a frontline worker.  You must respond to this within 48 hours but Ideally sooner.   You may also receive texts about urgent cases which will go out to many therapists.  Respond quickly to pick up that case.

How long will it take to be matched up?

Once your account has been approved, it can take days, weeks or months depending on demand.   We expect demand to be greatest as the pandemic subsides. Please be patient and bear with us.  We are a small busy team so we’d really appreciate it if you can sit tight and keep requests to a minimum. Those who have specialised skills, experience and accreditation may be matched first. 

Can I choose which sort of frontline worker I’m matched to?

No, we need all our therapists to be open to working with any frontline worker who needs support.  

What if the therapeutic relationship isn’t working?

Please let us know if it really isn’t working and we can assign your worker to a different therapist and queue you for a different worker. 

Do you offer supervision?

No, we are purely a matching service and you must arrange your own supervision.  Head over to our free Facebook group where there are therapists offering free supervision.  

Register Here

Please complete this form if you meet the requirements opposite. Thank you so much for your support.