Skip links

Free & Confidential Psychological Support Service

For all people working in frontline
services in the UK

*hospital staff, emergency response teams, ambulance
support staff, social care & care home workers,
teaching staff, agency & bank staff.

How it works

Please fill out the simple, confidential form. Once we get some basic information from you, we can match you with an experienced therapist who has offered their professional skills for free.

  • We will match you with a fully qualified professional and pass them your details.
  • They will contact you within 48 hours (often a lot sooner) by your preferred method.
  • You will be able to communicate with them about how and when sessions take place.
  • Sessions can be anything from a 20 minute debrief to ongoing weekly support.

Frontline19 is a FREE independent, confidential and UK  based nationwide service delivering psychological support to people working on the frontline.


Unsure if you qualify? Please get in touch via the contact tab.
With a vast network of qualified psychological practitioners, we can ensure you get the right help quickly and easily. It’s confidential, and it’s free.

Frontline19 Support Services

It’s free, confidential and simple to set up.

  • We will match you with an experienced professional
  • They will work around your schedule where possible
  • We want to emotionally support you
  • We provide a safe place to offload and to listen to you
  • Sessions can be via Zoom, Skype, FaceTime or Mobile phone

Get Support Now

Counsellors, psychologists and psychotherapists

To offer your support, we need therapists who are:

  • Fully qualified
  • Experienced
  • Compassionate
  • Member of a recognised accreditation body but you do not need to be accredited
  • Insured
  • Flexible around session times
  • Able to offer Skype/Zoom/FaceTime

Discover how you can help

Claire Goodwin-Fee

Claire is a highly-experienced psychotherapist, supervisor and business coach for other therapists.

​She is passionate about supporting our NHS frontline staff at this extraordinary time, having in the past received incredible loving care for a family member from intensive care nurses and doctors. From her many years in practice as a therapist and coach, she has a wide network of colleagues and professional therapists who are on hand to support others.

Ellen Waldren

Ellen is a clinical supervisor and MBACP (Accredited) she works predominantly with clients who present with anxiety, phobias, health anxiety, social anxiety, OCD and generalised anxiety disorder. She is an experienced mindfulness practitioner.

Prior to this she spent many years in a corporate role as an executive search consultant, specialising in IT in the City of London.
She is also a professional calligrapher and teaches the skill in many workshops across the country.

Brought up in a service family, her father was a major in the army, she spent her early years living in different part of the world.

She is motivated to support the nation’s healthcare professionals and offer them a service that is responsive, reliable and effective to enable them to continue to care for the victims of Covid-19.

Do you work in the NHS or Frontline services? We're here to support you

It’s free, confidential and simple to set up.