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Free & Confidential Psychological Support Service

For people working in the NHS & frontline services in the UK

Examples of some of the people we can help are ITU staff including physiotherapists, emergency response teams, paramedics, ambulance technicians, HCA,  care home workers and GP’s & health care workers in patient-facing roles.

Currently we are prioritising patient-facing roles.

Get Support Now

How it works

Please fill out the simple, confidential form. Once we get some basic information from you, we can match you with an experienced therapist who has offered their professional skills for free.

  • We will match you with a fully qualified professional and pass them your details.
  • Please allow up to 14 days for matching. This may be longer in times of high demand.
  • They will contact you by your preferred method. ( Eg WhatsApp, Email, Phone call or Zoom) We would appreciate if you could reply to them promptly to enable them to assist you sooner.
  • You will be able to communicate with them about how and when sessions take place.
  • If you change your mind and no longer require help right now, just let us know and we can close your request. You can always come back at another time more suitable for you. Just reach out to contact@frontline19.com and they can help you from there.

Frontline19 Support Services

It’s free, confidential and simple to set up.

  • We will match you with a qualified professional
  • They will try to work around your shifts where possible
  • We provide a safe place to listen to you and provide emotional support where appropriate.
  • Sessions can be via Zoom, Skype, FaceTime, WhatsApp or phone, you can discuss this with your therapist

Get Support Now

Frontline19 is a FREE independent, confidential and UK  based nationwide service delivering psychological support to people working on the frontline.


Unsure if you qualify? Please get in touch via the contact tab.
With a vast network of qualified psychological practitioners, we can ensure you get the right help quickly and easily.
It’s confidential, and it’s free.

Do you work in the NHS or Frontline services? We're here to support you

It’s free, confidential and simple to set up.


We are speechless. And so incredibly humbled to be able to support our amazing NHS and frontline workers in their time of need.

Thankyou so much to Hayzel for sharing this, it means the world to us and we are so happy to hear your friend is feeling better 💙🌈

#frontline19 #mentalhealthsupport #feedback

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Name one thing ⬇ ...

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How you speak to yourself matters. Here's why ⬇

Self-talk is your internal dialogue. It’s influenced by your subconscious mind, and it reveals your thoughts, beliefs, questions, and ideas.

It can be both negative and positive. It can be encouraging, and it can be distressing, and can therefore impact your health and wellbeing. 🍃

Positive self-talk can enhance your performance and general well-being. Adopting a more optimistic outlook can also have the following effects on your health:

✨ increased vitality
✨ greater life satisfaction
✨ improved immune function
✨ reduced pain
✨ better cardiovascular health
✨ better physical well-being
✨ less stress and distress

Worth looking into right? 🤩

So if you believe your self-talk is too negative, or if you want to emphasise positive self-talk, you can learn to shift that inner dialogue, starting with adopting the changes outlined in our above post.


Q: What changes have you made to your self-talk that have helped improve your life? Share with us in the comments 👇

#selftalkmatters #selftalk #selftalkispowerful #selftalkisimportant #selftalkiseverything #thoughtsoftheday #thoughtsforlife #thoughtsarepowerful #mentalhealthtips #toptips #tipoftheday #positiveselftalk

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It's so easy get caught up with all the noise and not look back and reflect on what you've actually achieved. 👑


Take a moment to reflect on your progress throughout 2021.
What's one piece of progress you've made that you're proud of?

Tell us in the comments ⬇

#progress #reflection #progressnotperfection #wednesdaymotivation

106 3

Amazing to see our full page ad in the @guardian today! 🙌

Raising awareness of our service and the support we offer to our amazing NHS and frontline workers 💙

Who else has seen it? Let us know in the comments 🌈👇

#news #newspaper #theguardian #frontline19 #mentalhealthservice #nhsburnout #nhscrisis #donate

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What would you add to this list? 💬 ⬇

#overwhelmed #overwhelm #nhscrisis #frontlineworkers #nhsstaff #mentalhealthmatters #tuesdaythoughts #pandemicfatigue

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Today is dubbed 'Blue Monday' after researchers found that around this time of the year, people are at their loneliest, debt levels are at their highest and the weather is at its worst. 🌧

A survey by the @coopuk found that 26% of British people claim that this month is when they feel the most isolated.

Whilst we may not have control over these factors, we DO have control over what we do and how we take care of ourselves.

With this in mind, we have created 'Mental Health Bingo' - a selection of daily tasks to guide you over the next few weeks and to see you through the remainder of January.

The tasks have been carefully chosen to help promote your health, mindfulness and mental & physical wellbeing. 🌈

Here's what to do:


✅ Complete one section every day - starting today.
✅ Once completed, tick the box (this can be printed or saved to your phone to track your journey)

📅 Tasks can be completed in any order

Which task are you most looking forward to? ⬇ 💙

#mentalhealthbingo #bluemonday #mondaymotivation

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What was the best part of your week? Tell us in the comments 💬 👇 🌈

#positivitychallenge #sundayfunday

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Kindness costs nothing. Hit 'like' if you agree. 🔥

#instaquotes #quoteoftheday #quotestoliveby #dailyquotes #mentalhealthquotes #wellbeingquotes #adviceoftheday #advicequotes #weekendmood

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🗂 We can't be the only ones with 2735 tabs open on our computer, not to mention the tabs open in our minds.

With so much happening around us, in all the different aspects of our lives, and outside of it, are we taking enough time to 'close the tabs' at the end of our day?

Today, take some time to do this. 👇


Tonight we challenge you to do 10 minutes of meditation or mindful breathing (there are lots of awesome apps that can assist with this - @headspace, @calm etc) and see how you feel the difference. 🧘

🗣️ Tell us in the comments, what wellbeing exercises do you do that have improved your life? ⬇️

#wellbeing #januaryblues #mentalhealthtips #mentahealthmatters #mentalhealthadvocate #wellbeingtips #meditationtips #meditation #mindfulness #wellbeingtask #todolist #fridayvibes

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That is all 🌈 ...

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No one is immune to mental health. Hit 'like' if you agree 💙

#mentalhealth #wednesdaywisdom #mentalhealthmatters #doctorsseedoctorstoo #mentalhealthquote #quoteoftheday #dailyquotes #mentalhealthsupport #mentalhealthawareness

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We want to say a huge thankyou to everyone for your absolutely overwhelming feedback around #Hopeline19 this past week. 🌈

We have lost count of the shares and the comments, but we have read every single one, and we can see that Hopeline19 means a great deal to many of you.

We are in the process of uploading lots of NEW messages that have recently been left over the past week (and there have been many), and we are doing this as quickly as we can, so please be patient with us 🥰

For now, we will leave you with our favourite comments, and they are ALL worth reading - so watch till the end!

We can't #thankyou all enough for your support. 💙

#Hopeline19 #internationalthankyouday

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Monday Reminder 💙 ☝️


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Everyone should read this 👆 especially our NHS and frontline workers.

Tag someone you care about who needs to see this ⬇🌈

#NHS #mentalhealth #nhscrisis

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If you could say something to our NHS and frontline workers what would it be? 🙏 💭

Well, now you actually can. 🔥

And it's free. 📲 0808 19 665 19

Watch to find out more ☝

#hopeline19 #nhscrisis

🔥 Tag someone who needs to know about this 👇

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