Free and confidential service for frontline workers

Free & Confidential Psychological Support Service

For people working in the NHS & frontline services in the UK

Examples of some of the people we can help are ITU staff including physiotherapists, emergency response teams, paramedics, ambulance technicians, HCA, care home workers and GP’s & health care workers in patient-facing roles.

Currently we are prioritising patient-facing roles.

Get Support Now

How it works

Please fill out the simple, confidential form. Once we get some basic information from you, we can match you with an experienced therapist who has offered their professional skills for free.

We will match you with a fully qualified professional and pass them your details.
Please allow up to 14 days for matching. This may be longer in times of high demand.
They will contact you by your preferred method. ( Eg WhatsApp, Email, Phone call or Zoom) We would appreciate if you could reply to them promptly to enable them to assist you sooner.
You will be able to communicate with them about how and when sessions take place.
If you change your mind and no longer require help right now, just let us know and we can close your request. You can always come back at another time more suitable for you. Just reach out to contact@frontline19.com and they can help you from there.

Frontline19 Support Services

It’s free, confidential and simple to set up.

We will match you with a qualified professional
They will try to work around your shifts where possible
We provide a safe place to listen to you and provide emotional support where appropriate.
Sessions can be via Zoom, Skype, FaceTime, WhatsApp or phone, you can discuss this with your therapist

Get Support Now

Frontline19 is a FREE independent, confidential and UK based nationwide service delivering psychological support to people working on the frontline.

Unsure if you qualify? Please get in touch via the contact tab.

With a vast network of qualified psychological practitioners, we can ensure you get the right help quickly and easily.

It’s confidential, and it’s free.

Do you work in the NHS or Frontline services? We're here to support you

It’s free, confidential and simple to set up.

GET HELP NOW

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Jan 21

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How you speak to yourself matters. Here's why ⬇

Self-talk is your internal dialogue. It’s influenced by your subconscious mind, and it reveals your thoughts, beliefs, questions, and ideas.

It can be both negative and positive. It can be encouraging, and it can be distressing, and can therefore impact your health and wellbeing. 🍃

Positive self-talk can enhance your performance and general well-being. Adopting a more optimistic outlook can also have the following effects on your health:

✨ increased vitality
✨ greater life satisfaction
✨ improved immune function
✨ reduced pain
✨ better cardiovascular health
✨ better physical well-being
✨ less stress and distress

Worth looking into right? 🤩

So if you believe your self-talk is too negative, or if you want to emphasise positive self-talk, you can learn to shift that inner dialogue, starting with adopting the changes outlined in our above post.

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Q: What changes have you made to your self-talk that have helped improve your life? Share with us in the comments 👇

#selftalkmatters #selftalk #selftalkispowerful #selftalkisimportant #selftalkiseverything #thoughtsoftheday #thoughtsforlife #thoughtsarepowerful #mentalhealthtips #toptips #tipoftheday #positiveselftalk ...

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Jan 20

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With the recent news that plan B restrictions are being lifted in England, and with mandatory face coverings and WFH coming to an end, we imagine not everyone is feeling entirely comfortable about these changes, and that's ok.

Remember: It really is okay to go at your own pace. Just take it day by day and be kind to yourself and others.

Here are 6 things you should hear if you're worried about the recent PM's update 👆

#restrictionslifting #restrictions #pandemicfatigue #pandemicnews #pandemic #covid #mentalhealthadvocate #mentalhealthadvice #awarenessiskey #mentalhealthawareness #mentalhealth #mentalwellbeing #pandemicwellbeing #kindness #england ...

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Jan 19

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It's so easy get caught up with all the noise and not look back and reflect on what you've actually achieved. 👑

📋 JANUARY WELLBEING TASK 📋

Take a moment to reflect on your progress throughout 2021.
What's one piece of progress you've made that you're proud of?

Tell us in the comments ⬇

#progress #reflection #progressnotperfection #wednesdaymotivation ...

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Jan 19

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Amazing to see our full page ad in the @guardian today! 🙌

Raising awareness of our service and the support we offer to our amazing NHS and frontline workers 💙

Who else has seen it? Let us know in the comments 🌈👇

#news #newspaper #theguardian #frontline19 #mentalhealthservice #nhsburnout #nhscrisis #donate ...

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Jan 18

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What would you add to this list? 💬 ⬇

#overwhelmed #overwhelm #nhscrisis #frontlineworkers #nhsstaff #mentalhealthmatters #tuesdaythoughts #pandemicfatigue ...

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Jan 17

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💙 HOW TO DEAL WITH BLUE MONDAY 💙

Today is dubbed 'Blue Monday' after researchers found that around this time of the year, people are at their loneliest, debt levels are at their highest and the weather is at its worst. 🌧

A survey by the @coopuk found that 26% of British people claim that this month is when they feel the most isolated.

Whilst we may not have control over these factors, we DO have control over what we do and how we take care of ourselves.

With this in mind, we have created 'Mental Health Bingo' - a selection of daily tasks to guide you over the next few weeks and to see you through the remainder of January.

The tasks have been carefully chosen to help promote your health, mindfulness and mental & physical wellbeing. 🌈

Here's what to do:

📋 JANUARY WELLBEING TASK 📋

✅ Complete one section every day - starting today.
✅ Once completed, tick the box (this can be printed or saved to your phone to track your journey)

📅 Tasks can be completed in any order

Which task are you most looking forward to? ⬇ 💙

#mentalhealthbingo #bluemonday #mondaymotivation ...

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Jan 16

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What was the best part of your week? Tell us in the comments 💬 👇 🌈

#positivitychallenge #sundayfunday ...

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Jan 15

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Kindness costs nothing. Hit 'like' if you agree. 🔥

#instaquotes #quoteoftheday #quotestoliveby #dailyquotes #mentalhealthquotes #wellbeingquotes #adviceoftheday #advicequotes #weekendmood ...

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Jan 14

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🗂 We can't be the only ones with 2735 tabs open on our computer, not to mention the tabs open in our minds.

With so much happening around us, in all the different aspects of our lives, and outside of it, are we taking enough time to 'close the tabs' at the end of our day?

Today, take some time to do this. 👇

📋 JANUARY WELLBEING TASK 📋

Tonight we challenge you to do 10 minutes of meditation or mindful breathing (there are lots of awesome apps that can assist with this - @headspace, @calm etc) and see how you feel the difference. 🧘

🗣️ Tell us in the comments, what wellbeing exercises do you do that have improved your life? ⬇️

#wellbeing #januaryblues #mentalhealthtips #mentahealthmatters #mentalhealthadvocate #wellbeingtips #meditationtips #meditation #mindfulness #wellbeingtask #todolist #fridayvibes ...

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Jan 13

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That is all 🌈 ...

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Jan 12

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No one is immune to mental health. Hit 'like' if you agree 💙

#mentalhealth #wednesdaywisdom #mentalhealthmatters #doctorsseedoctorstoo #mentalhealthquote #quoteoftheday #dailyquotes #mentalhealthsupport #mentalhealthawareness ...

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Jan 11

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We want to say a huge thankyou to everyone for your absolutely overwhelming feedback around #Hopeline19 this past week. 🌈

We have lost count of the shares and the comments, but we have read every single one, and we can see that Hopeline19 means a great deal to many of you.

We are in the process of uploading lots of NEW messages that have recently been left over the past week (and there have been many), and we are doing this as quickly as we can, so please be patient with us 🥰

For now, we will leave you with our favourite comments, and they are ALL worth reading - so watch till the end!

We can't #thankyou all enough for your support. 💙

#Hopeline19 #internationalthankyouday ...

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Jan 10

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Monday Reminder 💙 ☝️

#mondaymotivation ...

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Jan 10

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Thanks to the support of you lovely lot, our #Hopeline19 was covered in 2 media outlets over the weekend!

Following the pressures our NHS have faced, the Hopeline19 has received an unprecedented amount of calls from the wonderful public leaving messages of gratitude and support for our NHS and frontline workers, with over 16,000 calls in just the past week.

Thankyou so much to @theipaper and @thetimes for your support and for these great articles!

If you haven't read them yet, head over to our Facebook or twitter for the full articles 📰

For more info on #Hopeline19 visit the link in our bio 🔗

#inthenews #media #pr #news #frontline19 #nhssupport #mentalhealthservice #frontlineworkers ...

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Jan 9

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Negative self-talk is a trap that many of us can fall into. They’re the niggling comments that creep into our minds when we start to doubt ourselves, or get caught in a shame spiral. 🌪

And over time they can rub away at our self-esteem, holding us back from achieving our goals and from living a happy and fulfilling life. ☔️ Often coming hand-in-hand with other mental health problems, such as anxiety and depression, getting to the root of the problem may involve reaching out and working with a mental health professional to help you understand this behaviour in more detail. But, as is so often the case, the first step is to identify that you’re doing it. 🔎

When we treat ourselves with the kindness and forgiveness that we deserve, we place ourselves in the best position to take on the obstacles that come our way. So next time you find yourself experiencing negative self-talk, don’t let it get away unchallenged. ⚡️

#selftalk #positiveselftalk #positiveselftalkonly #positiveselftalkmatters #negativeselftalk #negativeselftalksucks #negativeselftalkdetox #psychology #thoughts ...

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Jan 8

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Everyone should read this 👆 especially our NHS and frontline workers.

Tag someone you care about who needs to see this ⬇🌈

#NHS #mentalhealth #nhscrisis ...

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Jan 7

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If you could say something to our NHS and frontline workers what would it be? 🙏 💭

Well, now you actually can. 🔥

And it's free. 📲 0808 19 665 19

Watch to find out more ☝

#hopeline19 #nhscrisis

🔥 Tag someone who needs to know about this 👇 ...

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Jan 6

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The NHS is in crisis, and we all want to do what we can to help, but what can we actually all do?

Here's what 👆

#nhs #nhsstaff #nhscrisis #thenhsneedsyou #helpthenhs #gotyourbacknhs #healthcareworkers @nhsmillion @docs_in_distress @dralexgeorge @nhsenglandldn @drsammy_ ...

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Jan 6

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📈 Calls for messages of support to #Hopeline19 are up 3928% in the past 7 days. ⚠️

This is a stark reminder of the dire crisis our NHS is in, & how much they need public support right now.

When we first saw this data this morning, we thought it was wrong, or that we were delirious. But it isn't. We've checked.

3928% more calls are coming in this week for messages of support compared to last week. If that doesn't scream 'we're in crisis' we don't know what does.

Please, if you have a minute, call & leave a message for them today, because they will hear it. 🌈 💙

📲 0808 19 665 19

#nhscrisisisreal #nhscrisis #staffingcrisis #nhsstaff #thenhsneedsyou ...

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Jan 5

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Got something you'd like to say to our NHS & frontline workers? 💭

📈 With 40% of critical care workers now suffering from PTSD, they need the public's support more than ever.

Hopeline19 is a national and free number that you can call to leave msgs of support, love & appreciation to our frontline workers.

They've done so much for us, it's now our turn to do something for them.

📲 Call Hopeline19 on 0808 19 665 19 to leave your message of support 💙 📞

Press 1 to leave your message of love and support or press 2 to listen to those messages left by the public.

#Hopeline19 is free. 🌈

Find out more via the link in our bio 🔗

#nhssupport #ptsd #emotionalsupport #support #mentalhealthsupport #nhs #nhsworkers #frontlineworkers #nhsstaff #nhsheroes #nhssupport #nurses #doctors #frontlineworkers #hopeline19 #frontline19 #callnow #phoneline #lifeline #mentalhealth #mentalhealthsupport #gotyourbacknhs

@nhsenglandldn @dermotoleary @glamzin @loosewomen @denise_welch @nadiasawalha @itv @thismorning @bbclondon @ladbible @channel4news @steven @bbcnews @aandeddb @dralexgeorge #deservetobefound @sundaytimes ...