Free and confidential service for frontline workers

Free & Confidential Psychological Support Service

For people working in the NHS & frontline services in the UK

*Hospital staff, emergency response teams, ambulance support staff, social care & care home workers, agency & bank staff across the U.K. are an example of some of the people we can help.

Currently we are prioritising patient facing roles.

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How it works

Please fill out the simple, confidential form. Once we get some basic information from you, we can match you with an experienced therapist who has offered their professional skills for free.

We will match you with a fully qualified professional and pass them your details.
Please allow up to 14 days for matching. This may be longer in times of high demand.
They will contact you by your preferred method. ( Eg WhatsApp, Email, Phone call or Zoom) We would appreciate if you could reply to them promptly to enable them to assist you sooner.
You will be able to communicate with them about how and when sessions take place.
If you change your mind and no longer require help right now, just let us know and we can close your request. You can always come back at another time more suitable for you. Just reach out to contact@frontline19.com and they can help you from there.

Frontline Workers
Frontline19 Team

Frontline19 Support Services

It’s free, confidential and simple to set up.

We will match you with a qualified professional
They will try to work around your shifts where possible
We provide a safe place to listen to you and provide emotional support where appropriate.
Sessions can be via Zoom, Skype, FaceTime, WhatsApp or phone, you can discuss this with your therapist

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Claire Goodwin-Fee

Claire is the Founder and CEO of Frontline19. She is also a highly-experienced Psychotherapist MBACP, and Clinical Supervisor.

She is passionate about supporting our NHS and frontline staff having in the past received incredible care for her father from intensive care nurses and doctors at Kings College Hospital in London.

Claire is dedicated to promoting positive emotional wellbeing and believes that mental health doesn’t have to be depressing. She has a strong belief in empowering the clients that she works with, so that they can lead happier and healthier lives.

From her many years in practice as a therapist and mentor, she has a wide network of colleagues and professional therapists who are on hand to support others.